A lot of our current clients started out by sending a question submitted to the website.
Like Aneta in Chicago, she wrote:
“Can you help with a claim from last year? We had water damage due to a leaky toilet. The insurance company told us it was maintenance and refused to pay.”
We promptly answered “Yes!”
We reopened the claim, met an adjuster, read the policy to him explained that this was hidden damage and that the insured is not responsible to inspect the plumbing on a daily basis.
He did not see it our way, his boss did not see it our way…….but his bosses boss saw it our way(if that makes any sense)!
Within weeks we received a settlement for over $20,000 that covered all of the damages to their home.
Aneta was happy she asked.